What's New?

We have added a range of features that simplify administration and increases control over the FH workspace.

• Administrative Options

  • Support for detailed audit tracking in FH Enterprise. Enabled via the Administrative Options form...
  • Auto-timeout can be set to log user out (freeing a connection to avoid exceeding concurrent user limit). Enabled via the Administrative Options form...
  • Individually specify the interval that activity logs are purged. Available for the database audit log, the user login history, automated task log, external data import log, PDA import/export log, export to station log, import from station log, and custom data export log. Enabled via the Administrative Options form...
  • Ability to define "conditional" user field form sections.
  • New user-defined rule type that updates the value of a field based on an expression or value in another field. Added via System Rules and Default Values...

• Lookups

  • Distinct value lookups are created from entries added to the field in other FH records. Now you can manage distinct value lookups (clean-up and lock lists). Related Topics
  • Look up codes by typing into the lookup code description field. Controlled via the Workstation Options form...

• Security

  • Require password changes at a defined interval, and specify minimum password complexity (e.g. minimum length and content). Controlled via the Administrative Options form General section...
  • Enhanced interface for managing user list from the Administration menu Users & Security option. Related Topics
  • Additional security controls, including:
  • Limit access to attachments.
  • Limit access to EMS patient, investigation/arson, incident casualty, incident involvements to record 'owner' (user that entered the record). Also allow users to become the owner of a record created via CAD import.
  • Limit access to hydrant/occupancy/staff/vendor and optional accounts receivable supplementary history detail records to 'owner' (user that entered the record) or users with administrative access.
  • Query and report data is masked unless the user running the report has view rights.

• Workstation Options

  • Additional control over user data entry, including the option to:
  • Require a user to type "YES" to confirm record deletion.
  • Remove the Delete button from data entry forms (records can still be deleted via the Form menu).  
  • Automatically save records at a user-specified interval. Controlled from the Workstation Options form...
  • Additional desktop appearance control, including picture menus, XP theme support, and the ability to display a graphic (for example, your department logo) in the FH desktop.  Controlled from the Workstation Options form...
  • Improved spell checker with more comprehensive medical dictionary.
  • Manage workstation options for user-selected workstations. Controlled from the Workstation Options form...

We have made numerous changes and additions based feedback from thousands of fire and EMS agencies.

• Incident (General)

  • Assign ownership to incident records that are created via CAD interface. Record ownership allows non-administrative users to view certain incident detail records that they entered. Click for more on record ownership>

  • Enhanced unit and personnel incident response entry. Units & Personnel are entered from the Units & Personnel section of the NFIRS, EMS, and Dispatch incident forms.

    • Moved Units & Response to second page in NFIRS/EMS/Dispatch report entry forms. Entered responding unit and personnel values are available for relevant fields elsewhere in the incident. For example, you can select from the list of responding personnel to add an authorization.
    • Streamlined process for adding a group of units. Steps to add a group of units...
    • Add staff assigned to a specific unit if this information is available and you use the optional FH Staff Scheduling module.
    • Add usage records for tracking inventory directly from unit response detail records.
    • Track additional time fields for EMS Search & Rescue time tracking for NFIRS/Dispatch/EMS responding units. Will automatically complete EMS patient times when completed in responding unit records.
    • Open a group of responding units and add an additional responding unit with fewer clicks.
  • Ability to add units & personnel outside of main incident report without granting access to the main incident report. Learn more...
  • Ability to auto-generate narratives for NFIRS, EMS, and Dispatch incidents. Learn more...
  • Ability to allow only appending to narratives for NFIRS, EMS, and Dispatch incidents. Enabled via the Administrative Options form Incident section All Incidents section General section...

• NFIRS Incident

  • January 2005 NFIRS specification updates implemented.
  • Ability to enter vehicle accident/extrication to NFIRS (previously just EMS).
  • NFPA 1710/1720 information. Learn more...

• EMS

  • Easier entry of vitals, medication, and procedure records. A list of responding personnel is available for entering into records, and you can add additional assisting staff for procedures. Also added user fields for vitals, medication, and procedure records. All vitals/medications/procedures are displayed in a single list after they are added. Related Topics
  • Medication codes can include Measure/Unit/Route and Text Description and Other Instructions that are inserted into medication records using the Medication code.
  • EMS Patient/Victim Information form Clinical section is streamlined to minimize mouse-clicks and simplify data entry.
  • Zero is now allowed for required fields.
  • Addition of fields for tracking of HIPAA information. Learn more...

• Dispatch

  • Added No Patient checkbox so users with limited access (Dispatch only) can indicate in the EMS Incident created from dispatch that a patient was not involved.

• Investigation Module

  • The Investigation module is expanded from the incident arson area. Investigation records can be entered without a related incident report, and investigation records can be related with other investigation records.

• Hydrant Module

  • Added scheduled and completed date for hydrant activities. Defects Found column added to the Hydrant form Activities section.
  • Track in and out of service dates using new hydrant supplemental history records. Learn more...
  • Global contact update. When a contact detail record is modified, and the contact name is used in other occupancy records, you are prompted to select contacts to update.

• Inventory Module

  • Added License Plate field for 'Apparatus' type inventory records.
  • Hr/Unit Cost for generic inventory records is automatically applied to corresponding linked inventory. Added an option to automatically synchronize linked inventory location.
  • Added inventory usage user fields.
  • Added supplemental history details for vendor records.
  • Added scheduled and completed dates for maintenance records.
  • Global contact update. When a contact detail record is modified, and the contact name is used in other occupancy records, you are prompted to select contacts to update.
  • Auto-generate work order number.
  • Associate whether a specific Usage Type code is a 'Use' or 'Add' usage type when used in a Usage/Purchasing Detail record.
  • Batch enter maintenance records. Learn more...

• Occupancy

  • View and manage all occupancies for a Property ID. Learn more...
  • Merge occupancies. Learn more...
  • Global contact update. When a contact detail record is modified, and the contact name is used in other occupancy records, you are prompted to select contacts to update.
  • Added an occupancy contact Date Out field with filtering that allows contacts that have a specified Date Out to be excluded from the contacts listed on the Occupancy form Owners & Contacts section.
  • Occupancy supplemental history records for tracking record changes. You can specify in the Administrative Options form Occupancy section to automatically add detail records when building name or building information changes.
  • Added square footage and occupant load fields to the Occupancy form Building section.
  • Hide occupancy records, enabled via the Occupancy form Address section.
  • Enhanced permits.
  • Link permits to an inspection record. Learn more...
  • Issue multiple permits under a single Permit Number, and link chemical inventory to permits. Learn more...
  • Renew permits (with batch option). Learn more...
  • User fields available for additional preplan information detail records.

• Inspections

  • New administrative options. Specify when to prompt to generate a scheduled inspection. You can prompt to create future inspections even when no violation is noted. Specify whether or not to prompt to print a violation notice when inspections are saved with outstanding violations. Learn more...
  • Batch schedule inspections. Learn more...
  • Responsible party information is now recalled.
  • Improved inspection checklist, now you can create a checklist with items selectively drawn from a violation code set and copy/install checklist as an installable component.
  • Additional code sets available, contact sale representative for a complete list.
  • Reinspections are automatically numbered to indicate the number of previous inspections.

• Staff

  • Added an End Service date for improved years of service calculations.
  • Added staff history detail user fields. Also allow specific staff history records to be restricted to be viewed by administrative level users only.
  • Ability to associate staff with multiple stations.
  • Global contact update. When a contact detail record is modified, and the contact name is used in other occupancy records, you are prompted to select contacts to update.

• Training

  • Simplified method for entering and editing multiple training codes for a single participant. Learn more...
  • Auto-generate department course number.
  • Add fire service casualty reports to a training record.

• Training Programs

  • Track electives and Skill-based requirements. Learn more...

• Staff Activity

  • Simplified method for entering and editing multiple activity codes for a single participant. Learn more...
  • Add fire service casualty reports to a staff activity record.

We have improved all areas of FH.

• Signature Capture

  • Added the ability to capture signatures so departments using tablet computers in the field can capture signatures. Learn more...

• Queries

  • Sort queries by clicking on column.
  • Buttons for commonly used query options (find, print, requery, select all, and copy to Windows clipboard). Related Topics
  • Modify and save column sort, column order, and column size changes.
  • Save and recall filter values. Learn more...
  • Set default queries globally or locally (workstation/user only). Learn more...

• Journal and Reminders

  • Limit display to workstation's Station via the Workstation Options form Other section, significantly improving Department Journal display for outlying stations over limited-bandwidth connections. Learn more...
  • Department Journal form Requery button to display events added from other stations while the journal is open.
  • Additional information included about records, including 'quality checked' information for incident report records that have been QCed.
  • Daily Reminders form enhancements:
  • Additional listings including expired permits, staff member birthdays.
  • Sort by columns or move columns. Changes are saved automatically and used next time form is displayed.
  • Notes are automatically deleted after a specified date when a date is specified. Learn more...

• Outputting Records

  • Improved report output.
    • Enhanced PDF output.
    • Enhanced HTML output.

  • Many new reports and queries.

    • Improved "Favorites" menu organization, so it is easier to add reports to favorite reports and easier to view them.
    • Output to file and send via email or FTP in one operation (or auto task).
    • Ability to set a default report globally or locally (workstation/user only).

• System

  • New DATETIME fields that are populated based on record entry. Records entered in versions before FH 6 need to run FHRecal.EXE to populate DATETIME values. More...

We have added additional features and improved optional features that were previously available.

• FH Accounts Receivable Module

  • New module that maintains a record of money owed to your department. Learn more...

• Staff Scheduling

  • Improved interface with new Scheduling Console, which includes drag-and-drop exchanges.
  • Add staff, extended leave, reassign staff, and group approve exchanges from the Scheduling Console.
  • Added exchange dates to track when an exchange is requested.

• CAD Monitor

  • The CAD Monitor creates records in FH based on information entered in the CAD system. FH database changes are logged to a file that can be reviewed later. The CAD Monitor can also be configured to send an email notification to specified email addresses if a problem is encountered while processing. Contact your sales representative for a list of CAD systems that FH interfaces with.