FIREHOUSE Software Update Guide

The FIREHOUSE Software Update Guide is designed to help you update your existing version of Firehouse® to a newer version.

Caution: If you are updating from FH 5.x.xx, contact FH technical support for assistance.

FIREHOUSE Software support staff is available to answer your questions by telephone or email. Support hours are from 7:00 a.m. to 7:00 p.m. Central time, Monday through Friday, and from 8:00 a.m. to 12:00 p.m. on Saturday. Call 800-921-5300, option 3. You can also send an email to support@firehousesoftware.com.

 

Checklist for updating FH Standard

Disable the local cache and automated task processor

Run Firehouse Database Tools

Backup your Firehouse database

Launch the FH update

Update an existing installation of FH

Update archived databases

Uninstall the previous version of FH

Enable the local cache and automated task processor

Update the NEMSIS patient export