FIREHOUSE Software Enterprise Update Guide
The FIREHOUSE Software Enterprise Update Guide is designed to help you update your existing installation Firehouse® Enterprise to a newer version.
FIREHOUSE Software support staff is available to answer your questions by telephone or email. Support hours are from 7:00 a.m. to 7:00 p.m. Central time, Monday through Friday, and from 8:00 a.m. to 12:00 p.m. on Saturday. Call 800-921-5300, option 3. You can also send an email to support@firehousesoftware.com.
Note: Extended support for environments and products that have reached Microsoft's end of mainstream support is available if you subscribe to either Firehouse's Gold or Platinum support program. Information on the FH Support Programs is available at http://www.firehousesoftware.com/pdf/FH_Support_Program.pdf.
Checklist for updating FH Enterprise
Verify your access to SQL Server
Disable the local cache and automated task processor
Launch the FH Enterprise update on a client computer
Update an existing client installation of FH Enterprise
Uninstall the previous version of FH Enterprise