Launch the FH Enterprise update on a client computer

Caution: Close all open applications and disable anti-virus software before updating FH Enterprise. If the computer does not have enough free disk space, the update will not complete.

FH Enterprise can be updated through an email containing an FH Enterprise download link.

1. Log on to the computer you want to update the FH Enterprise client on as an administrator.

2. (Windows Server 2008 or later, if Citrix or Terminal Services are installed) Place the computer in installation mode.

   1. Choose Start → Run.

      The Run dialog box appears.

      

   2. In Open, type cmd.

      A Windows system dialog box appears with a command prompt.

      

   3. At the prompt, type change user /install.

      A message appears confirming that the server is now set to installation mode.

   4. Close the Windows system dialog box.
3. Follow the directions in the email to download and unzip the update files and folders.
4. Navigate into the folder containing the update files and folders.

5. Double-click AutoRun.exe.

   The Firehouse installation or update menu appears.

   

6. Click Install or Update the FIREHOUSE Software Enterprise Client (Workstation).

   The FH Enterprise installation or update wizard appears.

7. Continue with Update an existing client installation of FH Enterprise.