Contact Us

Let us know what we can do to help. Are you looking for the latest and greatest in next generation fire service software? Do you need support for your existing FIREHOUSE products? Do you need support for your other ESO products? We want to hear from you. Contact us via phone or the contact form on this page.

Sales

Phone: 866-766-9471, option 1
Hours of operation: Monday-Friday, 8 a.m.-5 p.m. CT.

Support

Phone: 866-766-9471, option 3
Hours of operation: Monday-Friday, 7 a.m. – 7 p.m. CT

Invoicing or Billing

Phone: 866-766-9471, option 8
FAX: 515-288-4825

Billing/Invoicing Mailing Address
ESO, Inc.
PO Box 670324
Dallas, Texas 75267-0324

General Inquiries

Phone: 866-766-9471, option 4
Hours of operation: Monday-Friday, 8 a.m.-5 p.m. CT

FIREHOUSE Software
ESO, Inc.
717 Locust Street, Suite 103
Des Moines, IA 50309

ESO Corporate Headquarters
11500 Alterra Parkway
Suite 100
Austin, TX 78758

Keep In Touch

Wave 2024 featuring ESO Training Academy registration is open!
Save the date for April 2-5, 2024 and take advantage of our lowest pricing available starting TODAY! 

Claim your discounted 2-day Wave 2023 pass!

Join us at Wave 2023 featuring ESO Training Academy on April 12–13 with a discounted 2-day pass. For $799, you can test one day of ESO Training Academy on Wednesday, one day of Wave on Thursday, and the two after-hours events.

Join us at Wave 2023!

Start the New Year with a BANG – or better yet, with Wave! Early Bird pricing for Wave 2023 featuring ESO Training Academy has been EXTENDED to January 15, 2023.