Technical Support

Whether you have a general support question, need technical assistance, or would like additional help with your FIREHOUSE product, we are here for you. Reach out and contact us any time by calling us direct or filling out the Support Request form on this page.

Hours: Monday-Friday, 6 a.m. – 7 p.m. Hours (CT)
Phone: 866-766-9471, ext. 3    

When you contact us via phone, please include the following information:

  • Your name, Fire/EMS Department Name, city, and state.
  • Full FH version (Help menu, About FIREHOUSE Software… option).
  • A general description of the question or problem. If possible, include specific menus and options, form names, or dialogs you were working in.

If you fill out the form on this page, the fields marked with an asterisk are required so we have adequate information to contact you. Thank you!

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