About Us - Firehouse by ESO

What We Do

We deliver innovative, reliable and easy-to-use software and applications that fire departments, EMS agencies and hospitals use to improve community health and safety. Our software and services turn data into actionable information that helps fire, EMS and healthcare professionals to more effectively and efficiently protect communities and improve patient outcomes, and protect the health and safety of providers. With ESO software these professionals are better able to serve their communities by preventing and proactively planning to address emergency situations when they occur and more effectively and efficiently make decisions during times of need. Our industry and technology experts work together with our customer to save lives and serve our communities.

What Drives Us

We believe in the power of data to improve community health and safety. That’s not just some lofty corporate vision statement — it’s something we live, breathe and see the results of every day. We approach our work as if the lives of our own families and friends depended on the results. Because a lot of the time … they do.

Our Culture

Challenging, collaborative, fast-paced and fun are four characteristics of the ESO culture employees often mention. They also speak fondly of the “work family.” It is a team of professionals in community safety and healthcare collaborating with technology experts to create applications that help fire departments, EMS and hospitals more effectively and efficiently serve their communities by turning data into actionable information. Even more important, the team is passionate about using data to transform community safety and healthcare by improving patient outcomes and saving lives. We have offices in Austin, TX and Des Moines, IA and think it is more than just a coincidence that Forbes named Austin as the #1 place to live and Des Moines as the #4 best place to live in the United States. (We’re not taking all the credit…just pointing out the connection.)

How We Work

We believe in taking great care of our customers and our employees. We believe work ought to be both challenging and fun. (Otherwise what’s the point?) We believe it’s worthwhile to continually push for something better, to pursue excellence for the sake of excellence, and to hold each other to the same standard. Little wonder that we’ve repeatedly been named as one of Austin’s best places to work. (We look forward to adding Des Moines Best Places to Work to that list.)