Training Opportunities
Training is available for all aspects of FH. If you need training, contact your regional sales representative for regional training availability.
Online Training
Online training allows you to follow along with a trainer via the Internet as the trainer conducts a training session. The session is interactive, including a real-time display of FH, to help drive home the details.
On Demand Training
Scheduling your customized class is easy. Send an email to training with a brief description of your training needs and we can schedule a class at a time that meets your needs.
Requirements
All you need to participate in online training is a workstation with an Internet connection and a telephone. FIREHOUSE Software does not need to be installed.
NFIRS 2012 Specification changes AVAILABLE NOW!
The NFIRS 2012 specification cycle changes are available now to install in two independent ways for your FIREHOUSE Software. Both options are available for departments with active FH technical support contracts.
Departments running FH version 7.5.30 up to version 7.11.15 have the option to install the NFIRS_Updates_2012.FHz file. This file loads the rules changes into the current FH system without performing a full FH update. Emails are being sent to each department's primary contact with instructions for downloading and applying the FHz file to your current system. If you have not received the email by the end of January, please email the FH technical support team at support@firehousesoftware.com to request the instructions be sent to you.
Departments running a version prior to 7.5.30 need to update to The FIREHOUSE Software version 7.12. This full product update has the specification changes included, along with other revisions and enhancements for FH. This maintenance release is available for download now. Take a moment to review the FH 7.12 Release Notes for all the details. Previous version release notes are available in the FH Product Release Notes section below.
The 2012 NFIRS specification changes are available for review from the U.S. Fire Administration at: https://www.nfirs.fema.gov/documentation/design/Spec_Change_Log_2012_Cycle.pdf
FIREHOUSE Software Version 7.12 Maintenance Release
The FIREHOUSE Software version 7.12 maintenance release is being distributed to clients with active support contracts. This release has several resolutions and enhancements, including the NFIRS 2012 specification cycle changes. Take a moment to review the FH 7.12 Release Notes for a complete list of the issues resolved and enhancements introduced.
The update is being distributed in a volume controlled delivery via email. Emails containing the appropriate link for the department's FH product are being sent to the primary contact we have on file. If you are interested in receiving this version release immediately, please contact the FH technical support team to request a secured download link.
FH Mobile Version 1.7.276 update for Windows 7
FH Mobile users ready to install on their Windows 7 computers have a new release. The FH Mobile 1.7.276 update requires the FIREHOUSE Software system to be updated to version 7.10.10 or higher.
Check out the FH Mobile Release Notes for more information.
This latest release will be emailed to departments with active support contracts in a structured rollout. Emails are being sent to each department's primary contact with instructions for downloading and installing FH Mobile. If you have not received the email yet, please email the FH technical support team at support@firehousesoftware.com to request the instructions be sent to you.
FH Product Release Notes
Each of the recent FH product updates include a set of Release Notes providing information on the enhancements introduced and the issues resolved. While any FH update is available to all clients with active support contracts, some of the updates were released as mass updates, and other releases were distributed as a limited release for specific state or functional issues. Those release notes are available below.
What is the App Store approval process?
When updates for FHinspector for iPad are made available, the application must be reviewed and approved by Apple® before it will be posted to the App Store. To help FHinspector users understand the review process, we wanted to share the information we are provided by Apple's App Review Board as guidelines for their approval. This information can also be found at https://developer.apple.com/appstore/guidelines.html, and can change without notification as the App Review board deems necessary.
The app approval process is in place to ensure that applications are reliable, perform as expected, and are free of explicit and offensive material. We review every app on the App Store based on a set of technical, content, and design criteria. This review criteria is now available to you in the App Store Review Guidelines. These guidelines are designed to help you prepare your iOS and Mac OS X apps for the approval process.
We're pleased that you want to invest your talents and time to develop applications for iOS. It has been a rewarding experience - both professionally and financially - for tens of thousands of developers and we want to help you join this successful group. We have published our App Store Review Guidelines in the hope that they will help you steer clear of issues as you develop your app and speed you through the approval process when you submit it.
We view Apps different than books or songs, which we do not curate. If you want to criticize a religion, write a book. If you want to describe sex, write a book or a song, or create a medical app. It can get complicated, but we have decided to not allow certain kinds of content in the App Store. It may help to keep some of our broader themes in mind:
- We have lots of kids downloading lots of apps, and parental controls don't work unless the parents set them up (many don't). So know that we're keeping an eye out for the kids.
- We have over 350,000 apps in the App Store. We don't need any more Fart apps. If your app doesn't do something useful or provide some form of lasting entertainment, it may not be accepted.
- If your App looks like it was cobbled together in a few days, or you're trying to get your first practice App into the store to impress your friends, please brace yourself for rejection. We have lots of serious developers who don't want their quality Apps to be surrounded by amateur hour.
- We will reject Apps for any content or behavior that we believe is over the line. What line, you ask? Well, as a Supreme Court Justice once said, "I'll know it when I see it". And we think that you will also know it when you cross it.
- If your app is rejected, we have a Review Board that you can appeal to. If you run to the press and trash us, it never helps.
- If you attempt to cheat the system (for example, by trying to trick the review process, steal data from users, copy another developer's work, or manipulate the ratings) your apps will be removed from the store and you will be expelled from the developer program.
- This is a living document, and new apps presenting new questions may result in new rules at any time. Perhaps your app will trigger this.
Lastly, we love this stuff too, and honor what you do. We're really trying our best to create the best platform in the world for you to express your talents and make a living too. If it sounds like we're control freaks, well, maybe it's because we're so committed to our users and making sure they have a quality experience with our products. Just like almost all of you are too.
