Training Opportunities
Training is available for all aspects of FH. If you need training, contact your regional sales representative for regional training availability.
Online Training
Online training allows you to follow along with a trainer via the Internet as the trainer conducts a training session. The session is interactive, including a real-time display of FH, to help drive home the details.
On Demand Training
Scheduling your customized class is easy. Send an email to training with a brief description of your training needs and we can schedule a class at a time that meets your needs.
Requirements
All you need to participate in online training is a workstation with an Internet connection and a telephone. FIREHOUSE Software does not need to be installed.
NFIRS 2012 Specification changes AVAILABLE NOW!
The NFIRS 2012 specification cycle changes are available now to install in two independent ways for your FIREHOUSE Software. Both options are available for departments with active FH technical support contracts.
Departments running FH version 7.5.30 up to version 7.11.15 have the option to install the NFIRS_Updates_2012.FHz file. This file loads the rules changes into the current FH system without performing a full FH update. Emails are being sent to each department's primary contact with instructions for downloading and applying the FHz file to your current system. If you have not received the email by the end of January, please email the FH technical support team at support@firehousesoftware.com to request the instructions be sent to you.
Departments running a version prior to 7.5.30 need to update to The FIREHOUSE Software version 7.12. This full product update has the specification changes included, along with other revisions and enhancements for FH. This maintenance release is available for download now. Take a moment to review the FH 7.12 Release Notes for all the details. Previous version release notes are available in the FH Product Release Notes section below.
The 2012 NFIRS specification changes are available for review from the U.S. Fire Administration at https://www.nfirs.fema.gov/documentation/design/Spec_Change_Log_Preview_2012.pdf.
FIREHOUSE Software Version 7.12 Maintenance Release
The FIREHOUSE Software version 7.12 maintenance release is being distributed to clients with active support contracts. This release has several resolutions and enhancements, including the NFIRS 2012 specification cycle changes. Take a moment to review the FH 7.12 Release Notes for a complete list of the issues resolved and enhancements introduced.
The update is being distributed in a volume controlled delivery via email. Emails containing the appropriate link for the department's FH product are being sent to the primary contact we have on file. If you are interested in receiving this version release immediately, please contact the FH technical support team to request a secured download link.
FH Mobile Version 1.7.276 update for Windows 7
FH Mobile users ready to install on their Windows 7 computers have a new release. The FH Mobile 1.7.276 update requires the FIREHOUSE Software system to be updated to version 7.10.10 or higher.
Check out the FH Mobile Release Notes for more information.
This latest release will be emailed to departments with active support contracts in a structured rollout. Emails are being sent to each department's primary contact with instructions for downloading and installing FH Mobile. If you have not received the email yet, please email the FH technical support team at support@firehousesoftware.com to request the instructions be sent to you.
FH Product Release Notes
Each of the recent FH product updates include a set of Release Notes providing information on the enhancements introduced and the issues resolved. While any FH update is available to all clients with active support contracts, some of the updates were released as mass updates, and other releases were distributed as a limited release for specific state or functional issues. Those release notes are available below.
