FH Web Installation Guide

The FIREHOUSE Software Web Installation Guide is designed to help you install FH® Web, or to update your current FH Web installation to the newest version.

FH Web is a version of FH Enterprise that can be installed on a workstation with Internet access, and client computers can connect to this server and run FH Enterprise in a web browser, instead of requiring the FH Enterprise client software to be installed on individual client computers. This feature is particularly useful for accessing FH from home or from a mobile computer, such as a Toughbook in the fire truck.

FH® Enterprise is a fire department records management software package that maintains a SQL database of information on a server where client computers can access it.


  • The free evaluation version of FH Web, which is a functional installation with all available modules, expires 90 days after installation. However, you can not export state information in evaluation mode.
  • Because of the number of customization capabilities in FH Web, you may want to contact FH technical support and schedule an installation with a technician's assistance.

Additional information on FH Web is available in the FH Web Administrator's Guide.

FH® technical support staff is available to answer your questions by telephone or email. Technical support hours are from 7:00 a.m. to 7:00 p.m. Central time, Monday through Friday, and from 8:00 a.m. to 12:00 p.m. on Saturday. Call 800-921-5300, option 2. You can also send an email to support@firehousesoftware.com.


The servers and the client computer relationship

FH Web server system requirements

SQL server system requirements

Client system requirements

Checklist for installing FH Web

Request temporary and permanent license files

Install FH Enterprise

Install FH Web

Place the temporary license file in the installation directory

Disable automatic Windows updates

Configure an FH Web server

Access FH Web from a client computer

Place the permanent license file in the installation directory

Manage FH Web after the installation

Troubleshooting your installation