Install FH Enterprise on a client computer

You must install FH Enterprise on each client computer that will run FH Enterprise. If a computer does not have enough free disk space, the installation will not complete.


  • Close all open applications and disable anti-virus software before installing FH Enterprise or updating an existing installation of FH Enterprise.
  • For the server and client computers to communicate, you must have the proper network protocol enabled on the server for your environment. If it is not already enabled, consult the Windows documentation for the server’s operating system for the steps to add your preferred network protocol.
  1. (If you have not done so already) Log on to the computer you want to install the FH Enterprise client onto as an administrator.
  2. Depending on where you are installing the FH Enterprise client, do one of the following.

  3. In the FH Enterprise installation or update dialog box, click Install or Update the FIREHOUSE Software Enterprise Client (Workstation).

    The Welcome screen of the wizard appears.

  4. Select New Installation, and then click Next >.

    The Setup screen of the wizard appears.

  5. Read the information on the screen, and then click Next >.

    The Select Installation Location screen of the wizard appears.

  6. (Optional) In Install to Folder, click Browse and use the file browser that appears to navigate to the directory where you want to install FH.

    Warning: For Windows 2008, and higher computers, this location must be outside the C:\Program Files and C:\WINDOWS directories.

  7. Select Install Shortcuts and icons in Windows NT common folders so that all users logging into this computer can see the FH Enterprise icons.
  8. Click Next >.

    The Registration Information screen of the wizard appears.

  9. Fill in this screen as appropriate to your company and location, and then click Next >.

    The Confirm Registration Information screen of the wizard appears.

  10. Check the information on this screen, and then click Next >.

    The Backup Replaced Files screen of the wizard appears.

  11. For a new installation, select No, because there are no files to back up yet.
  12. (Optional) Click Browse and then navigate to the directory where you want to place files.
  13. Click Next >.

    The Additional Installation Options screen of the wizard appears.

    Caution: The additional options are for administrators, and should not be installed unless an administrator will be using these tools at this client computer.

  14. (If necessary) Select the options for an administrator to use at this client computer.

    Select this For an administrator to do this

    Install Remote Backup

    Create database backups.

    Caution: Not recommended for computers used by non-administrative personnel, and only recommended for the SQL database server.

    Install Database Tools

    Perform database maintenance. Recommended for all computers.

    Install Enterprise
    Database Administrator

    Administer SQL Server databases.

    Caution: Not recommended for workstations used by non-administrative personnel, and only recommended for the SQL database server.

    Install Local
    Database Upsizer

    Upsize a standard FH database.

    Caution: Only recommended for installation on the SQL database server.

    Warning: If you want to upsize an existing FH Standard database to a SQL database that works with FH Enterprise, you must select this option on the first computer you install the FH Enterprise client on. You do not need to install it on other client computers.

    Install Database Archiver

    Create database archives.

    Caution: Recommended for the server only.

    Install System
    Activation Utility

    Activate an evaluation system. Recommended for all computers.

    Install Internet
    Update Utility

    Warning: This option is not operational. Do not use it.

  15. Click Next >.

    The Connect to Database screen of the wizard appears.

  16. Depending on the location of the database, select the appropriate option, and then click Next >.

    If FH Enterprise is located on Select this

    A server on your network, not on the computer you are currently on.

    Connect to a remote database on your

    This computer.

    Connect to a database on this computer

    The Configuration Location screen of the wizard appears.

  17. Verify that INI File is selected.

    Configuration will be saved in the program installation directory.

    Warning: Do not select Registry for Windows Server 2008 or Windows Server 2008 R2.

  18. Click Next >.

    The Start Installation screen of the installation wizard appears.

  19. Click Install.

    The Installing screen appears, and progress bars appear in the wizard.

    When the installation completes, the installation wizard disappears and the Remote Configuration dialog box appears, set to the Connection tab.

    When a user logs into FH Enterprise with their FH username and password, the client computer automatically tries to connect to the SQL database for FH on the SQL database server. You need to specify the network protocol, the location of the FH database, and the SQL Server administrator username and password, and other parameters for this connection to be successful.

    Tip: If necessary, you can access this dialog box after installing FH Enterprise on a client computer by choosing Start → FIREHOUSE Software → FIREHOUSE Software Enterprise Edition Tools → Remote Connection Configuration.

  20. Do one of the following. 

  21. Click Finish.

    The Documentation installation wizard appears.

  22. Click Next >.

    The location where the documentation will be installed appears.

  23. (Optional) Click Browse and use the file browser that appears to navigate to the directory you want to install the documentation in.
  24. Click Next >.

    A list of the documentation you can install appears.

  25. (Optional) Clear any documents you do not want to install, and then click Next >.

    A confirmation screen appears.

  26. Read the information on the screen, and then click Next >.

    Another confirmation screen appears.

  27. Click Finish >.

    The Firehouse installation or update dialog box reappears.

    Caution: If this is the first computer you have installed the FH Enterprise client on, do not close the FH Enterprise installation or update dialog box. You will need it to activate FH Enterprise or upsize an FH Standard database.

  28. Do one of the following.