Contact Us

Technical Support

Hours: Monday through Friday 06:00 a.m. - 9:00 p.m. Hours (CT) and Saturday 08:00 a.m. - 12:00 p.m. Hours (CT)
Phone: 800-921-5300 x 3    Email:

When you contact us via phone, please include the following information:

  • Your name, Fire/EMS Department Name, city, and state.
  • Full FH version (Help menu, About FIREHOUSE Software... option).
  • A general description of the question or problem. If possible, include specific menus and options, form names, or dialogs you were working in.

Also be sure we have the phone or email address for our response. Please specify if you have a preferred method of contact. Fields marked with a red asterisk are required. Thank you!

. .