You need a powerful records management system to manage critical information.
FIREHOUSE Software, part of ACS, A Xerox Company is the best fire records management software in the industry, backed by the best support. That explains why FIREHOUSE Software is the most widely used NFIRS 5.0 incident reporting software package, and more fire departments and EMS agencies depend on FIREHOUSE Software for their records management needs than any other software.
FIREHOUSE Software is designed to make records entry and records management as easy as possible for fire departments and EMS agencies of all sizes.
Learn more about FIREHOUSE Software solutions.
ACS Government Systems has developed a business associate agreement in compliance with the privacy regulations pursuant to Public Law 104-191 of August 21, 1996, known as the Health Insurance Portability and Accountability Act of 1996. Please download and print our business associate agreement if your local government is requesting this information to be on file.
FireReporting.org - ACS Government Systems is collaborating with the Center for Public Safety Excellence (CPSE), the International Association of Fire Chiefs (IAFC), the International Association of Fire Fighters (IAFF), the National Institute of Standards and Technology (NIST), and the Worcester Polytechnic Institute (WPI) to create a VISION for the future of the fire service.
ACS Government Systems is the technical advisor for this project. We are assisting with software development, data solicitation and collection for the project. To learn how your department can participate, go to www.firereporting.org for more details.
Jack McCoy, EMS Director for the Washington Township Fire Department in Ohio, was interviewed by Fire Chief Magazine about the importance of pre-planning and the convenience of electronic pre-plans and data gathering in the field. The department uses FH Software for its pre-plan and data-gathering and distribution needs. See more in the interview with Fire Chief Magazine at http://enews.penton.com/enews/firechief/v/627/.
James Mallinger, Assistant Chief of the Cedar Park Fire Department in Texas wrote a story for Texas Fire Chief Magazine detailing his department’s conversion from paper inspection reports to using mobile data terminals (MDTs) to file inspection reports. The department combines these powerful tablets to avoid duplication of effort by directly entering inspection records, eliminating the need to have paper forms. See more information about how the Cedar Park Fire Department utilizes the MDTs and FH Software at http://www.nxtbook.com/nxtbooks/naylor/TXFB0209/#/30.
FIREHOUSE Software has been developed with input from users from the beginning. Originally developed as a basic fire incident reporting package, over the years we have added features and new record areas requested by clients. We have developed a database for tracking client and prospect requests for new features, and use this list for developing new versions and FH products. Today, FH is a comprehensive fire department information management package that has over 13,000 distinct agencies as clients (as of October 2006). Clients buy FIREHOUSE Software because it's the best software in the industry, but they keep using the software because we have the best support in the industry. Word of mouth continues to be the most important sales tool we have. We have been actively surveying customer satisfaction since 1997 to ensure that our clients are satisfied with the products and services. The survey results, are used to ensure that we are focusing on what's important…..our clients.