Route from a local incident location

You can route from the location of an incident listed in the Incident Browser (Local) to a location, without actually opening the incident.

Note: You must have purchased FH Mobile Response Premium to access the Incident Browser (Local) in FH Mobile Response. For information on upgrading from FH Mobile Response Basic to Premium, contact your FH sales representative.

Note: To route from a found location to a destination, you must have already defined a destination point for the route. Information on manually setting a destination point is available in Manually define a destination point for a route

  1. Do one of the following.

    • Choose Go → Open → Open Incidents Local Only.
    • On the Incident ribbon, click Open Incidents Local Only.

    The Incident Browser (Local) section appears across the bottom of the interface.

  2. (Optional) On the right side of the browser, under List Filter, reduce the list of incidents to select from in any of the following ways.

    ClosedSpecify the incident ID

    • In Id, type the numbers and characters of the incident you are looking for.

      The list of incidents reduces as you type, displaying only the incidents that still match what you are typing.

    ClosedSpecify a date range for the incident

    • For Oldest and Newest, either click in the field and type the date for each end of the date range, or click the menu button to the right of the field and select the date from the date browser that appears.

      The list of incidents reduces as you specify the date range, displaying only the incidents that still fall within the range.

  3. Select the incident you want to route from.

  4. On the right side of the Incident Browser (Local), click Route From.

    A Route Start label appears on the map below the selected location's push-pin, the route from the incident location to the destination point you selected earlier appears on the map as a thick blue line, and each turn is identified by a colored dot.

    Note: For more detailed information about the route, such as turn-by-turn directions, click the Routing Maps tab. If the Routing Maps tab is not displayed, choose Go → Maps → Routing Maps to display it.

    If you are not using a GPS device, on the Routing Maps tab, the turn-by-turn directions pane in the lower right corner displays the message Not Routing From GPS, and only the address of the destination point appears in the pane. If you are using a GPS device, the turn-by-turn directions pane populates with additional information.