FIREHOUSE Software ISO Public Education/Service User Field Transfer Utility Instructions

Firehouse® 7 introduced a new Public Education/Service tab in the Staff Activity dialog box, to replace public education information kept by clients in the user field section of previous FH releases. A utility has been created for migrating the data from their user fields to the new Public Education/Service tab. The FIREHOUSE Software ISO Public Education/Service User Field Transfer Utility Instructions is designed to help you use this utility to migrate your data.

Note: You must use FH® 7.3 or newer to complete the transfer process. If you do not have version 7.3, contact FH technical Support or your sales representative to request the update.

FIREHOUSE Software support staff is available to answer your questions by telephone or email. Support hours are from 7:00 a.m. to 7:00 p.m. Central time, Monday through Friday, and from 8:00 a.m. to 12:00 p.m. on Saturday. Call 800-921-5300, option 3. You can also send an email to support@firehousesoftware.com.

Warning: Perform a complete backup of your database before beginning.

 

Download the files you need

Install the transfer utility

Run the query

Import the data

Review the data

Hide the public education user fields