Correct refund dates

  1. In the Query dialog box, note the payment description, and the name of the column containing the invalid date.
  2. Select the record with the invalid date, and then click OK.

    The Account dialog box populates with information about that account.

  3. Click the Payments/Refunds tab.

  4. Under Refunds, select the refund with an invalid date, and then click Open.

    The Refund dialog box appears.

  5. In Date, correct the date.
  6. Click Save, and then click Close.
  7. In the Account dialog box, click Save.
  8. Continue with Check for invalid dates in account records.