Citrix and Terminal Services connection issues to FH Enterprise

 

Issue

Citrix and Terminal Services allow multiple sessions of FH to share a single Windows registry. Problems may occur when multiple FH Enterprise sessions attempt to use a single Windows registry.

Example: The station defaults to the same station, because all workstations appear to be the same to FH Enterprise.

Explanation

FH.INF and a \Remote directory needs to be created and placed in the Windows directory for each user who uses FH Enterprise. CITRIX creates a unique Windows folder for each user session. When an FH.INF file is available and located in the Windows folder for the user session, FH reads data paths (database, system, reports, queries, lookup) from the FH.INF file. This lets multiple workstations use one configuration file while using different data paths.

Workaround

Detailed setup instructions for Citrix and Terminal Services installations are available at http://www.firehousesoftware.com/pdf/citrix_setup.pdf.

Note: Information in the FH.INF file supercedes registry or .INI installation settings.