Start from a training billable event

  1. In the main FH toolbar, click Training.

    The Training Class dialog box appears.

  2. At the bottom of the dialog box, click Browse.

    The Query dialog box appears.

  3. Use the dialog box to find and open an incident record.

    The Training Class dialog box updates with information from the record.

  4. Click the Other tab.

    Note: Near the bottom of the dialog box, a button named either Linked Account or Linked Invoice appears. If the button is named Linked Account, no invoice has been created yet for the billable event. If the button is named Linked Invoice, an invoice exists for the event.

  5. Depending on the name of the button, do one of the following.