Void an invoice

  1. (If one is not open already) Open an existing invoice.
  2. Choose Form → Mark Invoice As → VOID.

    A confirmation dialog box appears, warning you that you will not be able to undo the void status change.

  3. Click Yes.

    That status of the invoice is changed to "void," and the invoice can no longer be modified.

    Note: If future payments are applied toward this invoice, you will be warned that payment details will be removed. An outstanding balance for the account will be added for the amount of payments applied toward the voided invoice.

  4. Click Close.