Connection failed. The number of users allowed on the server has already been reached

Issue  

You are using a Web browser on the client computer to access FH Web, and the following error message appears.

Connection failed. The number of users allowed on the server has already been reached.

Explanation  

The maximum number of sessions setting in the FH Web Connection Manager has been reached.

Workaround  

  • Do one or both of the following.

    • Wait until another user logs off FH Web before trying to access it again.
    • Contact your FH sales representative and increase the number of licensed users that can access the FH Web server at the same time.