7.18.18 Release Notes

These Release Notes are for Firehouse® release 7.18.18, and provide a listing of the defects resolved and the enhancements implemented during this release. The changes listed in the Release Notes apply to both FH® Standard and Enterprise editions.

The following enhancements were implemented this release.

You can now record incidents which are canceled before the department is en route to the scene.

To use the new feature, do any of the following.

  • Choose File → NFIRS 5 Incident Reporting → No Incident Activity.

    The No Incident Activity dialog box appears, with all fields but Exposure active.

  • In the FH toolbar, right-click the Incident icon, and then choose No Incident Activity from the menu that appears.

    The No Incident Activity dialog box appears, with all fields but Exposure active.

    1. Choose File → NFIRS 5 Incident Reporting → Export NFIRS 5 Transaction File.

      The NFIRS 5.0 Export Wizard appears.

    2. On the first screen of the wizard, select the appropriate export option, and then click Next >.

    3. On the second screen, for From Date and To Date, specify a date range that does not contain any incidents for the department, and then click Next >.

      A confirmation dialog box appears, asking if you want to create a no-incident activity record.

    4. Click OK.

      The No Incident Activity dialog box appears, with all fields but Alarm Time populated.

    5. Complete the rest of the wizard as normal.

    1. Click the Incident icon.

      The NFIRS Incident Report dialog box appears.

    2. Click Browse.

      The Query dialog box appears.

    3. In the list of incidents, select the no incident activity record, then click OK.

      The No Incident Activity dialog box appears in view-only mode, with all the fields grayed out.

If you specify a pay scale in the Staff module record, then later add that staff member to an activity record as a participant, the pay scale value from the staff record now automatically propagates to the activity record.

To use the new feature, do the following.

  1. Open a staff record as normal.

  2. In the Staff dialog box, click the Additional Records tab, then click Administrative.

    The Administrative Information dialog box appears.

  3. Click Pay Rates.

    The Pay Rate Detail dialog box appears.

  4. Under Pay Rate Type, select Pay Scale Rate.

    The buttons and fields to the right of Pay Rate Type change to reflect your selection.

  5. Fill out the Pay Scale and Pay Scale Amount fields as normal.

  6. Save and close the pay rate detail record, the pay rates record, the administrative information record, and the staff record.
  7. Open a staff activity record as normal.

  8. On the Basic tab, for the participant list, click Add.

    The Participant Detail dialog box appears.

  9. In Staff ID, select the staff member whose pay scale rate you specified earlier.

    Under Payroll Calculation, in Pay Scale, the lookup code for that staff member's pay scale automatically populates with your earlier selection in the staff record.

You can now restrict a user account in FH to only one user group.

To find the new feature, do the following.

  1. Choose Administration → Users and Security.

    The Users and Security dialog box appears.

  2. Click the User Groups tab.

    A new Allow only 1 group membership for one user option appears to the right of the user groups list. If this option is not selected, you can add the user to more than one group.

The following NEMSIS files have been updated.

  • NEMSISWI.FHz
  • NEMSISWI2.FHz
  • NemsisIA.FHz

  • MIHosp.FHz.FHz

    Note: The NemsisMI2.FHz file is no longer used, and has been removed.

For on-premises FH installations that use FH Web, FH administrators can now manage changes to FH hosted logins in the Active Directory (AD) domain from within FH's users and security feature. When administrators add or delete users from within FH, these changes automatically synchronize with the FH accounts in AD. Administrators can now also reset a user password in AD from within FH.

To reset passwords with this new feature, do the following.

  1. Choose Administration → Users and Security.

    The Users and Security dialog box appears.

  2. Click the Users tab.

  3. Select the name of a user account, and then click Properties.

    The User Setup dialog box appears.

  4. Click the Active Directory tab.

    The new Reset Active Directory Password for Linked User button appears to the right of the Linked User field.

  5. Click Reset Active Directory Password for Linked User.

    A dialog box appears, prompting you for a new password for the user.

  6. Enter a new password for the user, then click OK.

    A dialog box appears, prompting you for confirmation of the new password.

  7. Enter the new password again for confirmation, then click OK.

    The password change in FH synchronizes with AD.

  8. Click Save.

    The User Setup dialog box closes automatically.

  9. In the Users and Security dialog box, click Close.

In the Accounts Receivable module, the Reconcile/Close Accounting Period dialog box has been made much larger, to better display large numbers of payments and invoices for a specific period.

To find the improved feature, do the following.

  • Choose File → Invoicing and Payments → Reconcile/Close Accounting Period.

    The Reconcile/Close Accounting Period dialog box appears, and is now taller and wider.

In the Incident module, for an existing module, you can access the Unit Response Detail dialog box by clicking the Units & Personnel tab, and then opening a record from the Units list.

If you then click the Personnel tab, click Edit Group, make changes in the Shift Personnel - Group Update dialog box that appears, and click OK, when you return to the Unit Response Detail dialog box and click Save, an error message appears.

  • Click OK in the error message dialog box approximately eight times.

    FH continues working as expected.

Note: As an workaround to this issue, in the NFIRS Incident Report dialog box, on the Units & Personnel tab, under Personnel, click Edit Group and use the Shift Personnel - Group Update dialog box to make your changes. When you use this workaround, the error message does not appear.

The following issues were successfully resolved this release.

When you log into FH for the first time after an update, the remote folder loads automatically. If you upgraded to 7.16.07 or 7.17.04, the remote folder loaded with every login instead of only with the first login.

If you printed individual reports to individual PDF files, you were prompted to press OK for each report. FH now prints all the reports in the query with their individual names, without the prompt.

If you installed the Michigan-specific NEMSIS lookup codes, the Complaint Reported by Dispatch field turned red and did not accept the codes provided.

If you have a hosted installation of FH and tried to print a report, the contents of the report were pushed to the right, and the right side of the report was cut off.

In the Inventory module, a rule on the Unit field to ensure NEMSIS users entered the unit call sign instead of specifying an item on a unit was being applied to all FH installations, including ones that did not use the NEMSIS code set. This rule has been updated to apply only to FH installations using the NEMSIS code set.

In the EMS module, if you clicked the Patients/Victims tab and added a patient, the Patient/Victim dialog box appeared. On the Scene tab, for Scene Factors Affecting Response/EMS Care, if you selected Yes, then Details, the Scene Factors dialog box appeared. If you then clicked the double-plus button (for selecting multiple items) but then selected only one item from the Lookup dialog box that appeared and clicked Save, the following error message appeared.

Error 5: Record is out of range at line 17 of procedure/method

EMS_SF_NEMSIS.CTRDETAILS.CMDGRDADDGRP.CLICK

In the Incident module, for a unit response detail record, if you set up a rule on the Cleared and Back in Svc fields that flagged the fields as information level, you were not able to enter time values in those fields as expected. If you clicked the lookup button, the Calendar dialog box appeared, but did not contain a Time field. When you clicked OK or Cancel, an error 11 or 107 message appeared.

If you tried to modify the Fire and EMS Combined List by Incident Number query, in the Query Designer dialog box, on the Having tab, when you clicked Add, a new row appeared with Ask as the default type. In the Source column, if you clicked the field for the new row, only three options were listed, instead of the full range of choices.

If you created a pie chart in FH that has more than eight categories, the text overlapped and you could not read some of the labels. Now you can adjust the percentage of rotation for the graph labels to preserve their readability.

(FH 7 hosted installations) If you were disconnected from the FH Cloud unexpectedly, an invalid login remained active, consuming a customer license. As a result, it was possible to reach a department's concurrent user limit prematurely, and prevented additional users from logging in. When the license limit was exceeded, the following message appeared.

Message: Your maximum concurrent user limit of * has been exceeded

If you updated to SQL 2012 and FH Enterprise 7.16.10 or later, then tried to delete a user field, error 1543 appeared.

In the Inventory module, in the Maintenance/Test Detail dialog box, on the Notes tab, you were not able to use Unlock Notes or Append if the following selections were made in the Administrative Options and the User Setup dialog boxes.

  • Administrative Options dialog box: On the Database tab, Data Security sub-tab, under Append-Only in Notes & Narratives, you expanded Apparatus, Equipment and Inventory, then selected Inventory Maintenance/Test.

  • User Setup dialog box: Modules tab, under the Apparatus, Equipment and Inventory section, you selected the following permissions for these tables.

    Table name Access option

    Equipment Maintenance

    Edit, View, and Override Append-Only Notes/Narratives

    Tip: Scroll to the right to find Override Append-Only Notes/Narratives.

    Scheduled Maintenance

    Edit and View

    Equipment and Inventory Usage

    Edit and View

When you click the Reports menu, the order of report categories appears as the options in the menu. When you select a category option from the menu, the Reports dialog box appears. If you then click Categories, the Report Categories dialog box appears, listing the categories.    The list of categories in the dialog box were not in the same order as the categories in the menu.

In the Training Program dialog box, on the Staff Members tab, when you click Edit Group, the Training Program - Group Update dialog box appears. If you selected a single staff member, then held down the Ctrl key on the keyboard and tried to select another staff member, you were not able to select the second person.

If you opened an incident record, clicked the Units & Personnel tab, then under Personnel, clicked the Staff ID column to sort the records, right-clicked and selected Save Configuration from the menu that appeared, and then clicked the Name column to sort the records again by name, the following error message appeared.

Error 2199: Error building key for index "c:\users\11057474\appdata\local\temp\00001ezd00f6.cdx" tag "Sortcol". at line 106 of procedure/method INCIDENT.PGFDATA.PAGE2.CTRRESOURCESTAB.CTRGRDPERSONNEL.GRDMAIN.INDEXCOLUMN.

When exporting NFIRS transactions, arson information for record type 1900 was not fully exported.

In an incident record, on the Units & Personnel tab, under Personnel, you can change the layout order and width of the columns, and then right-click and select Save Configuration from the menu that appeared to save the new column layout. Under Units, if you then selected and opened a unit record, the Unit dialog box appeared. If you clicked the Personnel tab, the width of the columns were either so narrow you that you could not see the contents of the fields, or so wide that you could no longer see all of the field columns.

If you then adjusted the column widths for on the Personnel tab and saved the configuration, then closed and reopened an incident, on the Units & Personnel tab, under Personnel, the layout changes you had made had not been saved.

In the Training module, if you added a rule requiring the Rating Bureau tab to be required from a specific date forward, the user interface indicated that the fields on the tab were required on all past records, but the training record saved even when the fields on the tab were not filled with values.

If you opened a vendor record, clicked the Contacts tab, and added and saved a new contact, the number in the Sequence column was not always correct.

In the Report module, if you ran a report and choose to print the results to the screen, the following error messages appeared.

E71712
Error 1426: OLE error code 0x80041013: Unknown COM status code. at line 32 of procedure/method RPTRUN.RPTSESSION.SETFRXVALUE.

If you opened a Query dialog box, then tried to select multiple records using the Shift or Ctrl keys, only one or two of the records would select as expected.

In the EMS module, on the Basic tab, for the Dispatched For field, when you clicked the lookup button, the Distinct Values dialog box appeared. In this dialog box, the vertical drag portion of the scroll bar did not function, though the up and down arrows on the scroll bar worked as expected.

In the Query Parameters dialog box, on the Having tab, if you created a custom query that included parentheses to group expressions, when you ran the query, the following error message appeared.

Error 36, command contains unrecognized phrase/keyword.

If you had defined a check box user field in the EMS module, if you did not select the check box and tried to save the record, the following error message appeared.

515 Connectivity error: [Microsoft][OBDC SQL Server Driver][SQL Server]Cannot insert the value NULL into column 'p_none'.table 'TX_SAGINAQ.dbo.ems_pusr';column does not allow nulls. INSERT Fails.

In the Occupancy module, if you opened a record, clicked the Additional Records tab, clicked Permits, added a permit in a specific date range, and then tried to renew the permit for one year later, the expiration date on the renewed permit was not accurate.

In the Administrative Options dialog box, on the General > Security tab, under Network, Multi-User, & Internal Messaging, you can clear Allow individual user preferences to use global preferences. If you then go to the Staff > General tab and click Setup LOSAP Values, the Length of Service Awards Report (LOSAP) Setup dialog box appears.

The values that you specified for LOSAP and MACRO were saved as individual user options when they should have been saved as global preferences. When users then tried to use the LOSAP report or macros, the settings from Administrative Options dialog box were not applied as expected.