In conjunction with webex.com, FIREHOUSE Software has created some pre-recorded instructional webcasts providing detailed steps for you to resolve some of the most frequently asked questions by our clients to the FH technical support team.
Select the webcast you wish to view, then follow along with the displayed prompts. You may be required to turn off any pop-up blockers and install an ActiveX Control to view the video.
Video Tutorials for Setting up NEMSIS
Many municipalities are transitioning to the NEMSIS code set. To assist you, we've produced a couple of new videos. You will need to perform multiple items to make your system compliant, and this email provides information on these items. To assist you with the process, we have created a couple of short videos to follow.
FH Standard clients
FH Enterprise clients
New Installation of FH and Setting up a Laptop with FH Enterprise
This video will walk you through a new installation of FIREHOUSE Software.
Each year, FHETS attendees copy their current FH database to a laptop. View this tutorial to set up FH Enterprise on a laptop and then making a copy of your FH database to host on the laptop's hard drive.
This video walks you through the backup and restore feature in FIREHOUSE Software. We recommend at a minimum making a backup monthly if not more regularly. This clip also gives direction on how to restore data in the case of data corruption or data loss.
This is a step by step instructional demonstration on how to update a version of FIREHOUSE Software to a more current version. Please remember to make a backup of your Database before performing any updates.
Installing FH Mobile and FH Mobile License Manager
This demonstration video will walk you through the installation of FIREHOUSE Software Mobile Products and Microsoft SQL Sever Express 2005. This installation will require a system restart midway through the installation. We recommend you watch the video first before doing the actual install.
Before running any of the FIREHOUSE Software Mobile products the FIREHOUSE Software Mobile License Manager must be installed. This video is a demonstration of installing the Mobile License Manager and configuring your mobile computers to run the FIREHOUSE Software Mobile Applications.
This video walks you through changing from Demo Data to Live Data. We will also show how to change your workstation location setting so you do not receive an error telling you that Station 6-1 is not a valid workstation location.
This video demonstrates the procedures on how to run FIREHOUSE Software reports. It includes instructions on how to filter data before running a report to maximize your productivity and efficiently retrieve the data you are looking for.