Support & Training


FIREHOUSE Software has created some pre-recorded instructional webcasts providing detailed steps for you to resolve some of the most frequently asked questions by our clients to the FH technical support team.

Select the video you wish to view, then follow along with the displayed prompts.


Video Tutorials for Setting up NEMSIS

Many municipalities are transitioning to the NEMSIS code set. To assist you, we've produced a couple of new videos. You will need to perform multiple items to make your system compliant, and this email provides information on these items. To assist you with the process, we have created a couple of short videos to follow.

FH Standard clients


FH Enterprise clients