In conjunction with webex.com, FIREHOUSE Software has created some pre-recorded instructional webcasts providing detailed steps for resolving some of the most frequently asked questions by clients to the FH technical support team.
Select the webcast you wish to view, then follow along with the displayed prompts. You may be required to turn off any pop-up blockers and install an ActiveX Control to view the video.
This video will walk you through a new installation of FIREHOUSE Software.
Each year, FHETS attendees copy their current FH database to a laptop. View this tutorial to set up FH Enterprise on a laptop and then making a copy of your FH database to host on the laptop's hard drive.
This video walks you through the backup and restore feature in FIREHOUSE Software. We recommend at a minimum making a backup monthly if not more regularly. This clip also gives direction on how to restore data in the case of data corruption or data loss.
This is a step by step instructional demonstration on how to update a version of FIREHOUSE Software to a more current version. Please remember to make a backup of your Database before performing any updates.
This demonstration video will walk you through the installation of FIREHOUSE Software Mobile Products and Microsoft SQL Sever Express 2005. This installation will require a system restart midway through the installation. We recommend you watch the video first before doing the actual install.
Before running any of the FIREHOUSE Software Mobile products the FIREHOUSE Software Mobile License Manager must be installed. This video is a demonstration of installing the Mobile License Manager and configuring your mobile computers to run the FIREHOUSE Software Mobile Applications.
Action Plans are a powerful tool for First Responders in the field. This video will help guide you through the process of creating action plans and provide some best practices for successful implementation of the action plans.
This video walks you through changing from Demo Data to Live Data. We will also show how to change your workstation location setting so you do not receive an error telling you that Station 6-1 is not a valid workstation location.
This is a step by step demonstration using FHexpand to populate clean files into the Remote folder for FH Enterprise clients.
Exporting data to state and local agencies is a critical element of FIREHOUSE Software. This video provides you with the necessary steps to export your NFIRS incident data to the required agencies.
View Export NFIRS Incident Records to State
Exporting data to state and local agencies is a critical element of FIREHOUSE Software. This video provides you with the necessary steps to export your EMS data to the required agencies.
This video describes archiving the FIREHOUSE Software Database. Archives are no longer required to minimize the database size, but it is included for those who wish to use it.
This video explains how to customize your FIREHOUSE Software Toolbars. Toolbars can be moved, buttons added or removed, and tool bars moved or removed.
FIREHOUSE Software provides the user many options to customize the features to suit their needs. This video provides instruction on how to change the Tab and Field coloring in FIREHOUSE Software.
This video demonstrates the procedures on how to run FIREHOUSE Software reports. It includes instructions on how to filter data before running a report to maximize your productivity and efficiently retrieve the data you are looking for.
This module overview provides a broad look at the features and capabilities of the FIREHOUSE Software Staff Module.
View Staff Members Module Basics
This demonstration video will walk you through the basics of creating Staff Activities records.
View Creating Staff Activities
This video will provide an overview of creating a Training Class record.