Technical Support Form

We'd like to help! Start by choosing a category below. In a few simple steps, you will be able to send us your email if needed. In certain cases you may find the answer to your question before you send an email.

Step 1:

Hours: MF 0700 - 1900 Hours (CT) Sat 0800 - 1200 Hours (CT)
Phone: 800 921 5300 Dial 2
When you contact us via phone, please include the following information:

Your name, department name, city, and state.
Full FH version (Help menu, About FIREHOUSE Software... option).
A general description of the question or problem. If possible, include specific menus and options, form names, or dialogs you were working in.

Also be sure we have the fax, phone or email address for our response. Please specify if you have a preferred method of contact.