News Alerts

  • Give thanks and enjoy the upcoming holiday!

    FH Technical Support Thanksgiving Holiday Hours

    Thu. November 27 = Office Closed. Emergency/on call staffing only

    Fri. November 28 = Open with limited staffing. Full support for any emergency issues. Non-urgent requests will be serviced as time permits

    Sat. November 29 = Regular Saturday hours.

    Mon. December 1 = Regular hours 

FH Inspector for iPad

FHinspector
Innovation Meets Application

FHinspector unleashes the power of today’s most creative and dynamic technology, raising the bar on the industry’s fire prevention and planning activity. FIREHOUSE Software has combined iPad’s trademark interface and live GPS with your inspections, pre-incident plans, and permits, allowing your department to tackle more inspections, faster and easier than ever before.

FHinspector 2.0 enhancements

Look for these exciting additions with FHinspector 2.0, available now!

  • General Inspection Notes can be tracked and synced back to FH.
  • The new Check-In feature provides tracking of your location once an inspection is started and completed.
  • Set default re-inspection days.
  • Capture violation photos and upload them so they are available during re-inspection.
  • Resume an interrupted sync from the point a previous sync was interrupted.
  • Locations are represented on Google Maps.
  • Compatible with FH Cloud Hosted systems.

 

Take a look at some of our most frequently asked questions about FHinspector!

 

 

Here's what one of our customers recently told us about his experience with FHinspector for iPad...

"FHinspector on our iPads is working great for us performing both hydrant maintenance and most importantly, company fire inspections. It has greatly reduced our workload and made us essentially paperless. Our “customers” seem to like it better as well, because everything is emailed or faxed to them as soon as we complete our inspection. Once the crews get back to the range of our Wi-Fi connection, the information is uploaded and complete. I can tell you after being an inspector for a number of years, and doing all of the manual entry, this is one of the best tools I have seen for promoting efficiency and reducing workload. So far, so good!!"

Chief Buddy Kuhn
Alamo Heights Fire Dept.
San Antonio,Texas

 

FHinspector with iOS8

 

Our team at FIREHOUSE Software have been testing our applications for iOS 8 compliance. We recommend our clients delay their device updates to iOS 8 until we have completed our testing and released any compatibility updates should the need arise.

Please visit our web site periodically for more information regarding our products operating with iOS 8 as it becomes available.

What is the App Store approval process?

When updates for FHinspector for iPad are made available, the application must be reviewed and approved by Apple® before it will be posted to the App Store. To help FHinspector users understand the review process, we wanted to share the information we are provided by Apple's App Review Board as guidelines for their approval. This information can also be found at https://developer.apple.com/appstore/guidelines.html, and can change without notification as the App Review board deems necessary.

The app approval process is in place to ensure that applications are reliable, perform as expected, and are free of explicit and offensive material. We review every app on the App Store based on a set of technical, content, and design criteria. This review criteria is now available to you in the App Store Review Guidelines. These guidelines are designed to help you prepare your iOS and Mac OS X apps for the approval process.

We're pleased that you want to invest your talents and time to develop applications for iOS. It has been a rewarding experience - both professionally and financially - for tens of thousands of developers and we want to help you join this successful group. We have published our App Store Review Guidelines in the hope that they will help you steer clear of issues as you develop your app and speed you through the approval process when you submit it.

We view Apps different than books or songs, which we do not curate. If you want to criticize a religion, write a book. If you want to describe sex, write a book or a song, or create a medical app. It can get complicated, but we have decided to not allow certain kinds of content in the App Store. It may help to keep some of our broader themes in mind:

  • We have lots of kids downloading lots of apps, and parental controls don't work unless the parents set them up (many don't). So know that we're keeping an eye out for the kids.
  • We have over 350,000 apps in the App Store. We don't need any more Fart apps. If your app doesn't do something useful or provide some form of lasting entertainment, it may not be accepted.
  • If your App looks like it was cobbled together in a few days, or you're trying to get your first practice App into the store to impress your friends, please brace yourself for rejection. We have lots of serious developers who don't want their quality Apps to be surrounded by amateur hour.
  • We will reject Apps for any content or behavior that we believe is over the line. What line, you ask? Well, as a Supreme Court Justice once said, "I'll know it when I see it". And we think that you will also know it when you cross it.
  • If your app is rejected, we have a Review Board that you can appeal to. If you run to the press and trash us, it never helps.
  • If you attempt to cheat the system (for example, by trying to trick the review process, steal data from users, copy another developer's work, or manipulate the ratings) your apps will be removed from the store and you will be expelled from the developer program.
  • This is a living document, and new apps presenting new questions may result in new rules at any time. Perhaps your app will trigger this.

Lastly, we love this stuff too, and honor what you do. We're really trying our best to create the best platform in the world for you to express your talents and make a living too. If it sounds like we're control freaks, well, maybe it's because we're so committed to our users and making sure they have a quality experience with our products. Just like almost all of you are too.

Sync FHinspector before applying 2.0 update

An update for FHinspector 2.0 is available at the iTunes App Store. This update is required because of a change Apple has mandated to application software running on iPads.

Before applying the FHinspector 2.0 update, you MUST perform a sync to the FH Cloud from all of your iPads actively using FHinspector. This synchronization to the cloud is necessary to avoid:

  • Potential loss of inspections and other data.
  • The FHinspector app requiring to be relicensed.

If you are unfamiliar with the FHinspector to FH Cloud sync process, please use this link to view the instructions to Synchronize the iPad with the FH Cloud.