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Here are some new and recent events from FIREHOUSE Software.
Date / Location / Event
April 18-23, 2016 - Indianapolis, IN - FDIC
May 13-16, 2016 - Long Beach, CA - Metro Chiefs
May 18-20, 2016 - Wilmington, NC - User Training
Aug. 16-20, 2016 - San Antonio, TX - FRI
Sept. 20-23, 2016 - Garden Grove, CA - FHETS User Training
In our continued efforts to improve your FH experience, we are performing maintenance and updates to the FH®Cloud servers on Friday, January 8 from approximately 8 p.m – midnight CT.
While this will result in you losing connectivity, you can simply connect again and the system will route you to a different server.
We apologize for this inconvenience but know you’ll be happy with the improved performance we’ll be able to deliver.
If you have any problems, please contact Triage Support at 1.800.921.5300 X2.
FH®Cloud Users: The 2016 schedule for monthly maintenance on all FH Cloud tiers is between 2 a.m. and 6 a.m. CT every Sunday, a time period we believe is best for the majority of fire departments and EMS's. As well, we now conduct SQL server maintenance the third Sunday of every month.
While we don't anticipate any outages, if you experience one, please call 800.921.5300 ext. 2 for triage support and we will be happy to assist.
FIREHOUSE Software is pleased to announce an update to FHInspector 3.0.5(6) for iPad. This release, version 3.0.5(6), covers minor updates and modifications to our previous 3.0 releases, and is available Thursday, 12/3/15 for download on the iOS App Store.
This version has the same system requirements as previous FHInspector version 3.0 releases. No additional updates to your FH desktop systems are required.
For more information about this release, please reference the FHInspector 3.0.5(6) product release notes.
Thank you again for giving us the opportunity to serve you. Should you need assistance with this update or any other issue, please contact FH Support at 1-800-921-5300, option 2.
FIREHOUSE®Software has completed development and testing work for FH®Medic for iPad. Version 1.0 is currently pending formal certification with Apple. For customers with priority needs, we are actively delivering this application via Apple Test Flight. We will deliver this application via normal Apple Store channels once their approval is received.
As many of you are aware – and in keeping with our desire to be transparent about FIREHOUSE Software product plans - we announced several FH®Medic release dates at FHETS in September.
As of 10/14/15, here is the current schedule for FHMedic for Windows and iPad related to NEMSIS 2.2.2 and 3.3.4 national certification:
Definitions: Target dates for new solutions are established in advance. Delivery dates are firm as they are actual product delivery dates. All dates may be subject to changes due to unforeseen issues or unanticipated circumstances.
Thank you for your continued business and support.
Vice President, Public Safety & Justice
Valued FH®Inspector customers: For FH Inspector 3.04 we have resolved the iOS9-specific issues, completed testing, and confirmed that no material issues remain. Please note: There are compatibility issues with IOS9 and all prior versions of FH Inspector so if you do not have FH Inspector 3.04, please install it prior to upgrading to iOS9. We are happy to assist you with this: just contact Technical Support at 800.921.5300 ext. 2 or firstname.lastname@example.org.